Privacy Policy

This Privacy Policy outlines how Roshan Leather collects, uses, and protects your personal information. This policy may be updated periodically to reflect changes in our practices.

1. Collection of Personal Information

• As a visitor to our website, you can explore many areas without providing any personal information.
• Depending on the service or activity, certain information is required (mandatory) while others are optional (voluntary).
• Mandatory data is necessary for specific activities, and without it, you may not be able to engage in those activities.
• When you register with Roshan Leather or place an order, we may collect:
  • Contact Information: Name, phone number, email address, shipping address, and company details.
  • Profile Information: Password, purchase history, and interaction details.

2. Updating Your Personal Information

• You have the right to access, correct, or delete your personal information at any time.
• Changes can be made by logging into your account and accessing the “My Account” section.
• For security reasons, certain changes may require contacting our support team, and we will respond promptly.

3. How Your Personal Information Is Used

• Roshan Leather collects your information to:
  • Provide and enhance our services.
  • Comply with legal obligations.
  • Process transactions and manage your orders.
  • Respond to customer service inquiries.
  • Send information about products, services, and promotions.
  • Customize your experience and improve our offerings.
  • Prevent and address unlawful activities and violations of our terms.
• Personal information may be disclosed in compliance with legal requests or to protect rights and safety.

4. Information Sharing with Service Providers

• We may employ third-party service providers for payment processing and other services.
• These companies do not retain, share, or use your personal information beyond the scope of their services.
• We share only necessary personal information and ensure that all third parties adhere to this privacy policy.

5. Data Retention

• Your personal information will be retained as long as your account is active or as needed to provide you services.
• To delete your account or stop using your information, contact us at info@roshanleather.com. We will address your request in a reasonable timeframe.
• Information may be retained as necessary to comply with legal obligations or resolve disputes.

6. Unsubscribe/Opt-Out

• You may opt out of receiving marketing emails by adjusting your preferences in the “My Account” section.
• You will still receive essential communications related to your account and transactions, which cannot be opted out of.

7. Protection of Your Personal Information

• Your personal information is stored on secure servers with limited access.
• We use encryption to protect sensitive data during transmission.
• While we strive to implement strong security measures, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
• If you have questions regarding our privacy policy, please contact us at info@roshanleather.com.